Crown Public House

Written By Ryan LeCluyse
Crown Public House

Location: Downtown Phoenix, AZ
Industry: Sports Pub & Restaurant

“Floteq really changed our game at Crown! We were wasting so much beer and now we can rest easy that it is served perfectly and profitably with NO training or extra work on our people!”

– Jeff N. | Owner, Crown Public House

The Challenge

Crown Public House sits between the Diamondbacks and Suns stadiums and the Phoenix Convention Center. High foot traffic made it a prime destination, but behind the bar, operations suffered from:

  • Inaccurate pours and compliance issues

  • Excessive draft line waste

  • Lack of real-time performance data

  • Rising product and labor costs

Like many draft-driven operators, Crown faced significant revenue leakage without visibility into where losses occurred.

The FloTeq Solution

Crown deployed FloTeq sensors and PourScore® analytics across its draft system. The platform delivered:

  • Real-time keg and pour data synced to the POS

  • AI-driven waste reduction, cutting line loss by up to 90%

  • Temperature & pressure monitoring for product integrity

  • Compliance and KPI tracking at the tap level

  • Sanitation cycle alerts to enforce proper cleaning schedules

This integration provided management with actionable insights, turning blind spots into measurable improvements.

The Results

Within the first year, Crown Public House saw transformational outcomes:

  • Compliance: Product readiness improved from 70% → 99%+

  • PourScore®: Sales compliance jumped from low 70s → 90%+

  • Cost savings: $150,000 annual savings on same volume vs. a projected $200,000 loss

  • ROI: 25X return on FloTeq investment in year one

  • Profitability: Recovered 75% of previously lost revenue

The Takeaway

By eliminating waste and surfacing real-time insights, FloTeq enabled Crown Public House to capture margin that was once lost, while ensuring a better guest experience at every pour.

Ryan LeCluyse